Basic communication skills are the foundation of a civilized society. Words can start wars or peaceably avoid them. Words can create countries or destroy them. Words can inflict pain or soothe anguish. Words can wield influence for bad and inspire for good.
Individually, words are powerful.
Love, hate, birth, death, innocent, guilty, pain, pleasure
When grouped together they’re virtually unstoppable. The ability to transfer ideas through writing is a skill we often take for granted, but nonetheless a skill that seems to be in rapid decline. The inability to draft a simple business letter without resorting to text-speak, speaking professionally on the telephone with a customer, or writing a simple email correspondence to a client, there is an overwhelming lack of baseline communication skills in today’s workforce.